Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect personal information submitted by users when visiting and shopping on our official website. The core purpose of this policy is to protect user personal privacy and data security, standardize our data processing procedures, and create a safe, private, and trustworthy online shopping environment for all customers. This policy applies to all visitors, registered users, and customers who place orders on this website. By browsing our website and completing product purchases, users agree to the information collection and usage rules specified in this policy.

1. Information We Collect

We only collect necessary user information that is actively submitted by customers during browsing, consultation, and order placement, and we will never automatically collect irrelevant private data or obtain user information without explicit permission. The user information we collect is limited to content that is directly required to complete order transactions and customer service support.
The main collected information includes personal identification and shipping information filled in by users during order placement, such as full name, shipping address, postal code, contact phone number, and email address. In addition, we will retain basic order data generated during the transaction process, including purchased product information, order amount, transaction time, and order logistics status. For users who initiate customer consultation through our website contact channel, we will also record the consultation content and corresponding reply records to follow up and solve user problems efficiently.

2. How We Use Your Information

All user information we collect is only used for internal service operation and will never be used for unauthorized commercial purposes or improper dissemination. Firstly, your shipping information will be exclusively used for order confirmation, product packaging, logistics arrangement, and accurate delivery of purchased goods, ensuring that every order can be delivered to the designated address smoothly and efficiently.
Secondly, your contact information including email and phone number will be used for necessary order notification and after-sales service communication, including order confirmation reminders, logistics progress updates, delivery completion notifications, and follow-up processing of return, refund and consultation requests. In addition, we will use transaction data and user feedback information to continuously optimize our product selection, service process and website experience, adjust product details and service standards according to user needs, and improve overall shopping experience.
We will never use user personal information to send spam messages, carry out unauthorized marketing promotion, or conduct irrelevant commercial interference to ensure that users’ private information is only applied to standardized shopping service links.

3. Information Storage and Protection

We attach great importance to user data security and have established complete information storage and protection mechanisms. All user personal data and order information are stored through secure encrypted system channels, with strict access authority management. Only designated internal service and operation personnel who need to process order and after-sales work can access user information, and all data access and operation records are fully retained and supervised.
We adopt professional network security and data encryption technology to prevent user information from leakage, tampering, loss or unauthorized access. We regularly maintain and upgrade the website security system, check potential security risks, and ensure the long-term safe storage of user data. At the same time, we abide by the principle of minimal data storage. We will only retain user information within the time required for service completion and after-sales guarantee, and regularly clean up invalid and expired data to reduce information security risks.

4. Information Sharing and Disclosure

We strictly abide by the principle of user privacy protection and will never sell, rent, trade or publicly disclose user personal information to any third-party commercial institutions or individuals without the user’s explicit consent.
In the limited service links necessary for transaction completion, we will only transmit the minimal required user information to compliant third-party service providers, including logistics and distribution institutions and payment service platforms. The transmitted information is only used to complete goods delivery and fund settlement services. All cooperative institutions have signed strict privacy protection agreements with us, requiring them to keep user information confidential and prohibit any unauthorized use and dissemination of user data. Once the service link is completed, the cooperative institutions will no longer use your personal information.

5. User Rights

All users have independent rights to their personal information. You have the right to check, confirm and sort out your personal information and order data retained on our website at any time. If you find that your personal information is incorrect, incomplete or needs to be updated, you can contact us through the Contact Us page on the official website to apply for information modification and correction.
In addition, you have the right to apply for the deletion of your personal data after the completion of all order services and the expiration of the after-sales guarantee period. We will verify your user identity in a timely manner and complete the data processing operation in accordance with standardized procedures. We fully respect users’ independent control rights over personal privacy information, and will actively cooperate with users to complete all reasonable information adjustment and processing demands.

6. Policy Update and Optimization

We reserve the right to appropriately adjust and optimize the content of this Privacy Policy according to website operation upgrades and service iteration needs. All updated policy content will be displayed on the official website page in a timely manner, and the revised policy will take effect immediately after publication. We recommend that users browse this policy regularly during daily visits and shopping to keep abreast of the latest privacy protection rules.
If you have any questions, doubts or related demands about our privacy protection rules and information processing methods, please feel free to contact us through the official Contact Us page, and we will provide you with professional and detailed replies and support.